Global Spotify Outage Sparks Fury, Disrupts Music Streaming for Millions Worldwide
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Global Spotify Outage Sparks Fury, Disrupts Music Streaming for Millions Worldwide

Global Spotify Outage Leaves Millions Without Music Streaming
April 21, 2025

Spotify users worldwide faced frustration today as a major outage disrupted service for millions. The outage began around 1:30 p.m. ET, with users reporting issues accessing music streaming, the app, and the website. Downdetector, a service that tracks online outages, showed spikes in reports across the U.S., U.K., Europe, and South America.

A map from Downdetector showing outage concentrations in major cities like New York, London, and São Paulo.
Outage hotspots included major cities like New York, London, and São Paulo (Image: Downdetector).

User Reactions and Error Messages
Affected users encountered error messages such as “Something went wrong. Try reloading the page,” while others found the platform entirely unresponsive. Social media erupted with complaints, with many asking, “Is Spotify down?” The outage also impacted Spotify’s support website, which displayed a “server error” message, leaving users without troubleshooting options.

This marks the second outage in less than a week. On April 16, a similar disruption lasted hours, affecting nearly 50,000 U.S. users. While Spotify’s status page remained silent during both incidents, the company has yet to clarify the cause or number of users impacted.

Global Reach and Frustration
With over 675 million global users, Spotify’s downtime disrupted commutes, workouts, and work-from-home routines. “I rely on Spotify for focus during work—this is brutal,” tweeted one user. Others humorously lamented returning to “the dark ages” of radio or MP3s.

A smartphone displaying Spotify's error message amid a darkened screen.
Users reported app crashes and error messages during the outage (Illustrative image).

What’s Next?
As of 9:13 p.m. BST, services began gradually restoring, but Spotify has not issued an official statement. Subscribers are calling for transparency and compensation for premium users. For now, the incident highlights the fragility of digital platforms central to daily life.

Stay tuned for updates as this story develops.


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