UK Retail Giant Deploys Robots for Crucial Supermarket Task Automation
Morrisons Deploy AI-Powered Robots to Streamline Store Operations
Morrisons has introduced “Tally,” a fleet of autonomous robots, to three UK stores in Wetherby, Redcar, and Stockton. These robots are designed to monitor product stock levels, pricing accuracy, and shelf organization using AI and computer vision technology.
How Tally Works
Tally scans shelves to identify out-of-stock items, misplaced products, and pricing errors. Morrisons’ technology lead, Katherine Allan, described the robots as a solution to free up staff for customer service: “It’s a crucial but time-consuming task. Tally allows our team to focus more on assisting shoppers.”
Tally robots use AI to ensure shelves are stocked and organized efficiently.
Amid Store Closures and Job Shifts
The rollout follows Morrisons’ recent closure of several cafes and stores, citing unsustainable operational costs. While 365 roles were at risk, the company emphasized most employees would be reassigned within the business.
Behind the Tech
Developed by U.S.-based Simbe Robotics, Tally is already used by retailers like Carvest and Kroger. Equipped with advanced cameras and sensors, the robot scans up to 30,000 products per hour with 99% accuracy and self-docks to recharge.
Tally’s design includes slim, non-intrusive features to navigate crowded aisles.
Privacy Assurance
Simbe clarified Tally does not record customers. “It focuses solely on shelves, not people,” the company stated, addressing privacy concerns.
Past Tech Experiments
Morrisons has previously tested tech solutions, including a controversial “buzz-for-booze” button for alcohol sales, which drew criticism for inconveniencing shoppers.
The retailer continues to innovate, balancing automation with customer experience.
By integrating Tally, Morrisons aims to enhance efficiency while navigating the challenges of retail’s evolving landscape.
